Roofing Estimator Specialist

17 hours ago

Lipa City, Calabarzon, Philippines beBeeEstimator Full time $20,800

Admin Support Role

About This Position

The key responsibility of this role is to provide prompt insurance/roofing estimating support.

This includes producing accurate Xactimate estimates, interpreting scopes of loss, and managing communications with insurance adjusters.

Key Accountabilities:

  • Prepare and review Xactimate estimates for roof repairs and replacements.

  • Verify line items, quantities, and pricing against scopes of loss.

  • Update estimates after adjuster meetings and re-submissions as needed.

  • Read, analyze and extract action items from scopes of loss (SOL).

  • Track and follow up on SOL releases; ensure SOLs are attached to the correct claims.

  • Escalate and document discrepancies between SOL and on-site findings.

  • Schedule and participate in desk/phone/video adjuster meetings.

  • Liaise with adjusters to clarify scope, coverage, and payment details.

  • Document meeting outcomes and next steps; ensure timely follow-up.

  • Maintain accurate claim notes, estimate revisions, and status updates in the CRM/claim tracking system.

  • Provide daily/weekly updates to customer success managers on outstanding adjuster actions and SOL releases.

  • Assist with ad hoc reporting to improve turnaround and client satisfaction.

Requirements:

  • Experience with roofing/insurance estimating.

  • Xactimate proficiency (estimate building, line items, sketching).

  • Familiarity with insurance claim processes and SOL documents.

  • Comfortable using phone/video conferencing, CRM / claim tracking systems, and basic office tools (Excel, Outlook/Google Mail).

  • Clear, professional verbal and written communication.

  • Fast, organized, detail-oriented with strong follow-through.

  • Responsive, proactive, and able to manage multiple claims concurrently.

  • Calm under pressure and effective at de-escalation and negotiation.

  • Excellent English communication and ability to work 8:00 am–4:00 pm Eastern Time (40 hours/week).

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