Process Excellence Specialist

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeProject Coordinator Full time ₱800,000 - ₱1,000,000
Job Description

As a key member of our team, you will be responsible for providing essential support to our Client Success Managers (CSMs) to ensure the seamless delivery of client projects. You will help bridge the gap between client expectations and internal delivery by maintaining project workflows, translating briefs into actionable tasks, supporting communication and tracking progress across multiple touchpoints.

This role is ideal for someone with strong attention to detail, a collaborative mindset and a passion for process and communication excellence.

Key responsibilities include:

  • Collaborating with Client Success Managers to align on project goals, timelines, and task prioritization.
  • Serving as a liaison between internal teams and client-facing teams.
  • Maintaining project workflows and ensuring timely completion of tasks.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Strong collaboration and interpersonal communication skills.
  • Proficient in Wrike, Teamwork, or similar project management tools.
  • Understanding of agile principles, sprint planning, and burn down charts.
  • Excellent communication skills in English, both written and verbal.
  • Ability to write and communicate clearly in English for both internal and client-facing contexts.
  • Experience in interpreting and enhancing technical briefs.
  • Comfortable reviewing development estimates and preparing work for client deployment.
  • Highly detail-oriented with strong organizational and documentation skills.
  • Committed to meeting deadlines and adhering to service-level agreements.

Benefits

We offer a comprehensive suite of benefits that will enhance your professional and personal life. Some of these benefits include:

  • Permanent work from home.
  • Complete WFH equipment.
  • HMO coverage.
  • Statutory Mandatory Benefits.
  • Flexible working environment.
  • Energetic international team.
  • Cultural focus on staff health and wellness.
  • Close proximity to senior management.
  • Focus on personal development and growth.
  • Yearly appraisal.
  • Monthly gratitude event.
  • Competitive salary package.
  • Educational Assistance Program.

What's Next

If you're interested in learning more about this opportunity, please hit the Apply button. We look forward to meeting you.

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