Production Operations Specialist

6 days ago


Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time
About the Role

We are seeking an experienced Production Analyst to join our team at IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. The successful candidate will be responsible for:

  • Ensuring adherence to established processes across all systems.
  • Collaborating with internal teams to inform task status or resolve problems.
  • Escalating issues requiring second-level support to appropriate individuals using established call escalation procedures.
  • Contributing to new system development, including requirement gathering, UAT, and implementation.

Requirements:

  • Bachelor's degree or equivalent with minimum two years' experience in a relevant production area.
  • Strong interpersonal, written, and verbal communication skills.
  • Demonstrates good problem-solving, analytical, and data analytical skills.
  • Able to work under time constraints and changing work volumes.


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