Customer Service and Amazon Operations Lead

6 days ago


Manila, National Capital Region, Philippines DreamHire Jobs Full time
About the Role

We are looking for a highly motivated and experienced Senior Amazon Account Manager to join our team at DreamHire Jobs. As a key member of our organization, you will be responsible for managing Amazon accounts, conducting audits, and monitoring performance notifications.

This is a fantastic opportunity for someone with a strong understanding of Amazon's platform, algorithms, and best practices. If you have experience driving sales and achieving growth targets on Amazon, we want to hear from you.

Key Responsibilities:
  • Manage Amazon accounts, ensuring compliance with policies and regulations.
  • Conduct regular audits to identify areas for improvement and optimize business performance.
  • Handle customer inquiries, reviews, and feedback to ensure high customer satisfaction.
  • Monitor and address negative reviews and perform related Customer Service tasks.
  • Grow the Shopify store, leveraging expertise in supplements or health products to drive business success.

Requirements:
  • Minimum 2 years of experience managing Amazon accounts.
  • Strong knowledge of Amazon's platform, algorithms, and best practices.
  • Proficient in using Amazon Seller Central, Vendor Central, and other relevant tools.
  • Demonstrated success in driving sales and achieving growth targets on Amazon.


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