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Amazon Technical Services Specialist

1 week ago

Manila, National Capital Region, Philippines Amazon Full time

We are seeking a highly motivated Corporate IT Support Professional to join our team at Amazon. This role offers a unique opportunity to work with cutting-edge technologies and provide top-notch support to our employees.

About the Job

In this position, you will be responsible for providing technical assistance to our corporate employees, ensuring their productivity remains uninterrupted. You will work closely with our team to resolve complex issues and implement innovative solutions.

  • Deliver on-site technical support for hardware, software, and IT peripherals.
  • Develop and implement effective troubleshooting strategies.
  • Collaborate with cross-functional teams to resolve issues and improve services.
  • Manage IT asset inventories and conduct regular audits.
  • Maintain and upgrade IT equipment to ensure optimal performance.
  • Train and mentor new team members and Amazonians.
  • Stay current with industry trends and advancements.
About Us

Amazon's IT Services team is dedicated to delivering exceptional support to our employees. Our team thrives on collaboration, innovation, and inclusivity, creating a dynamic work environment that values diversity and creativity.

Requirements

To succeed in this role, you should have:

  • Bachelor's Degree holder.
  • At least 1 year of experience in a corporate environment supporting Windows, Mac, and/or Linux.
  • Proven expertise in troubleshooting and problem-solving.
  • Excellent communication and interpersonal skills.
  • A willingness to learn and grow with our team.