Home-Based Customer Service Representative

3 days ago

Pasig, National Capital Region, Philippines beBeeCustomerSupport Full time ₱2,700,000 - ₱3,600,000
Customer Support Professional

We're looking for a friendly and tech-savvy individual who can provide excellent customer support from the comfort of their own home.

Main Responsibilities:

  • Respond to customers via chat, email, or phone in a professional and friendly manner
  • Handle inquiries related to product information, order tracking, returns, and account concerns
  • Use Gorgias and Shopify to manage tickets and provide fast, accurate support
  • Stay informed on product updates and support practices to ensure a consistent customer experience

What You'll Get:

  • A competitive salary with annual performance-based increases
  • Paid time off so you can rest and recharge
  • Health and dental insurance or a health stipend to make you feel your best
  • Holiday bonuses in appreciation of your hard work
  • Fully remote setup — work from anywhere you're comfortable
  • Opportunities to grow with us as we scale

You'll Need:

  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Comfortable working independently and handling multiple conversations at once
  • Empathetic, patient, and reliable when addressing customer concerns
  • Team-oriented with a strong work ethic and attention to detail

Your own computer or laptop (i5 processor or equivalent preferred) and a stable internet connection (at least 15 Mbps upload/download speed)

If you're experienced with Shopify and Gorgias, and excited about delivering outstanding customer experiences from home, we'd love to hear from you.

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