Home-Based Customer Service Representative

3 days ago

Pasig, National Capital Region, Philippines beBeeService Full time ₱100,000 - ₱120,000
Customer Service Specialist

We are seeking a highly motivated Customer Service Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls.

About the Role:

The ideal candidate will have prior call center experience and possess strong problem-solving skills. You will handle incoming inquiries, proactively reach out to existing customers, and promote new products and services all while delivering outstanding service.

  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
Requirements:

To be successful in this role, you must meet the following requirements:

  • Must be 18 years or older.
  • High school diploma or equivalent.
  • Previous call center experience.
  • Work from home experience.
  • Strong command of the English language.
Benefits:

This is a fantastic opportunity to contribute to high-impact projects with well-known clients. You will work from home, allowing for a great work-life balance.

About Us:

We are a leading Business Process Outsourcing company that delivers tailored solutions to meet the diverse needs of our clients. We're looking for enthusiastic individuals who thrive on creating memorable customer experiences.

Contact Information:

Please submit your application to us via email or online portal.

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