Customer Service Representative
4 weeks ago
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob in Iloilo. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Answering Incoming Calls: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Addressing Client Questions and Demands: Provide accurate and helpful information to customers, addressing their concerns and resolving their issues.
- Guaranteeing Consumer Satisfaction: Ensure that customer demands are handled properly and effectively, resulting in high levels of customer satisfaction.
- Developing and Maintaining Accurate Files: Organize and maintain accurate and up-to-date records of customer interactions and transactions.
- Providing High-Quality Service: Deliver exceptional service to customers, ensuring a positive and professional experience.
- Education: At least Senior High School or High School Graduate.
- Experience: With experience, but not required.
- Communication Skills: Excellent communication skills, both written and verbal.
- Availability: Amenable to working on-site.
- Health Status: Fully Vaccinated.
- Competitive Salary: We offer a competitive salary package that reflects your value to our organization.
- Exciting Performance Bonuses: Enjoy exciting performance bonuses and account-specific allowances that recognize your contributions.
- Career Advancement Opportunities: Take advantage of career advancement opportunities that allow you to grow and develop within our company.
- Promote Within the Company: We encourage internal promotions, providing opportunities for you to take on new challenges and responsibilities.
- Comprehensive Healthcare Benefits: Enjoy comprehensive healthcare benefits that support your physical and mental well-being.
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