Customer Service Representative

4 weeks ago


Iloilo City, Western Visayas, Philippines Neksjob Corporation Full time

Customer Service Representative Job Description

**Job Summary:**

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neksjob Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

* Handle large volumes of customer calls and respond to customer inquiries in a timely and professional manner
* Provide accurate and helpful information to customers, resolving their issues and concerns
* Work collaboratively with internal teams to resolve customer issues and improve customer satisfaction
* Meet or exceed performance metrics and quality standards

**Requirements:**

* At least 18 years old
* High school graduate or equivalent
* Good English communication and interaction skills
* BPO experience preferred
* Ability to work in a fast-paced environment and adapt to changing priorities

**What We Offer:**

* Competitive salary up to P35,000
* HMO on day 1 for employee and up to 5 dependents
* Quarterly appraisals and monthly performance incentives
* Up to 30 days paid leaves with up to 21 days convertible to cash
* Non-taxable meal and transportation allowance
* Night differential
* Group life insurance
* Onsite clinic and free emergency medicine
* Wellness programs

**How to Apply:**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application to Neksjob Corporation.



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