Service Team Associate
2 weeks ago
Banh Mi Kitchen Inc. is seeking a highly skilled Quick Service Partner to join our team. As a key member of our service team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.
About the Role
We are looking for an experienced Quick Service Partner who can provide top-notch customer service, manage sales effectively, and maintain a clean and organized work environment. Your responsibilities will include serving customers efficiently, assisting with customer requests, ensuring assigned sales quotas are met, and participating in training activities as requested.
Key Responsibilities
- Provides exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Manages daily sales reports, updating and submitting records as required.
- Maintains store cleanliness, adhering to sanitation standards and safety procedures.
- Prepares and sets up food and equipment prior to opening, ensuring efficient operations.
- Ensures all stock is valid and serves fresh, high-quality foods to customers.
- Handles cashiering functions, securely storing and depositing sales proceeds on time.
- Performs other tasks as assigned by management, including branch training and online aggregator account management.
Requirements
To be successful in this role, you should possess excellent interpersonal skills, strong communication abilities, and the capacity to multitask and manage competing demands. You must also be able to work independently, think critically, and demonstrate good judgment in your decision-making. Additionally, you should have a high school diploma or vocational equivalent and at least two years of experience in a similar role.
What We Offer
In return for your hard work and dedication, we offer a competitive salary range of Php 15,000 to Php 15,910 per month, as well as various benefits, including employee discounts, opportunities for promotion, and supplemental pay.
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