Workforce Optimization Expert
4 days ago
We are looking for a highly skilled Real-Time Analyst to join our team at Transcom Worldwide Philippines, Inc. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our contact center.
Key Responsibilities- Manage all call center traffic to meet customer service level agreements.
- Provide real-time and historical call center data to internal and external stakeholders.
- Analyze trends within assigned operations to identify opportunities for improvement.
To succeed in this role, you should possess:
- A strong background in contact center operations, preferably with experience in complex skills-based routing environments.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
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Workforce Management Expert
5 days ago
Davao City, Davao, Philippines VXI Global Holdings Full time**Job Description:**VXI Global Holdings is seeking a highly skilled Workforce Specialist to join our team. As a key member of our operations team, you will be responsible for monitoring queue real-time and analyzing staffing levels vis-a-vis call volumes and production issues.Key Responsibilities:Monitor and analyze real-time staffing levels and call volumes...
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Workforce Optimization Specialist
2 days ago
Davao City, Davao, Philippines ibex Full timeAbout the RoleThe Real Time Analyst plays a crucial part in managing and balancing service levels for the call center across programs, internal locations, lines of business, and products. This analyst is responsible for monitoring real-time call volume and schedule conformance to efficiently utilize staffing resources and meet contractual obligations.Key...
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Route Optimization Expert
4 hours ago
Davao City, Davao, Philippines Dash10 Managed Services Full timeJob Description:This Route Optimization Expert position is responsible for managing daily routing tasks, supporting our logistics network, and driving improvements to meet delivery deadlines while optimizing costs.Main Responsibilities:Act as the primary point of contact for store teams and drivers, providing support to resolve delivery and routing...
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Staffing Optimization Specialist
5 days ago
Davao City, Davao, Philippines VXI Global Holdings Full time**Job Summary:**We are seeking a seasoned Workforce Specialist to join our operations team at VXI Global Holdings. This role requires a high level of expertise in Workforce Management and a passion for delivering exceptional results.Key Responsibilities:Monitor queue real-time to identify areas for improvement.Analyze staffing levels and call volumes to...
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Workforce Performance Manager
5 days ago
Davao City, Davao, Philippines ibex Full time**Job Description:**The Contact Center Optimization Specialist is responsible for managing and balancing service levels across various programs, locations, lines of business, and products. The ideal candidate will have a strong background in real-time monitoring and workforce analysis, with expertise in MS Excel and relevant WF tools such as IEX and CMS.Main...
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Contact Center Optimization Specialist
5 days ago
Davao City, Davao, Philippines ibex Full time**About the Job:**The Service Level Expert will be responsible for managing and balancing service levels across various programs, locations, lines of business, and products. This role requires a strong background in real-time monitoring and workforce analysis, with expertise in MS Excel and relevant WF tools such as IEX and CMS.Main Responsibilities:Service...
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Supply Chain Optimization Expert
6 days ago
Davao City, Davao, Philippines Chef's Hut Bakery Corp (PANADERO | P DONUTS) Full timeAbout the RoleWe are seeking an experienced Inventory Analyst to join our team at Chef's Hut Bakery Corp. The successful candidate will play a critical role in optimizing inventory levels, improving efficiency, and supporting the overall supply chain strategy.Main Responsibilities:Data Analysis: Analyze inventory data to identify trends, patterns, and...
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Procurement and Logistics Expert
7 days ago
Davao City, Davao, Philippines Options Trading Full timeOptions Trading seeks a highly skilled Procurement and Logistics Expert to join our team. As a key member of our supply chain operations, you will be responsible for procuring goods and services, managing vendor relationships, and optimizing our distribution processes.About the RoleThe ideal candidate will have a strong understanding of procurement and...
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Business Performance Optimizer
7 days ago
Davao City, Davao, Philippines UnitedHealth Group Full timeJob Overview:We are seeking a highly skilled Capacity Planner to join our team at Optum, where you will have the opportunity to work with a talented team of professionals dedicated to improving health outcomes. As a key member of our team, you will play a critical role in driving business growth and improvement through data-driven insights and...
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Call Center Operations Manager
5 days ago
Davao City, Davao, Philippines VXI Global Holdings Full time**Job Title:** Staffing Optimization Specialist**Job Summary:** We are seeking a highly skilled Workforce Specialist to join our operations team at VXI Global Holdings. This role requires a high level of expertise in Workforce Management and a passion for delivering exceptional results.**Responsibilities:**Monitor and analyze real-time staffing levels and...
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Developer and DevOp Expert Wanted
5 days ago
Davao City, Davao, Philippines NobleProg Full timeWe are a training and consultancy company seeking a Senior System Developer to join our team. As a developer and DevOp expert, you will be responsible for front-end development and back-end/module development, with in-depth knowledge in Linux environment, especially the command line interface.Your responsibilities will include improving and optimizing the...
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SEO Expert Specialist
6 days ago
Davao City, Davao, Philippines Outsource USA Full timeAbout the JobWe are currently seeking an SEO Expert Specialist to join our team at Outsource USA. This is a fantastic opportunity for those with a passion for search engine optimization and data analysis.The ideal candidate will have experience in conducting research, optimizing workflows, and providing general support to clients. They will also possess...
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Automation and Control Expert
7 days ago
Davao City, Davao, Philippines Agri Exim Full timeJob FunctionThe Automation and Control Expert will be responsible for providing assistance to the Control and Instrumentation Supervisor in the efficient and effective implementation of preventive and corrective maintenance of control and instrumentation systems.Key ResponsibilitiesAnalyze and optimize production processes to improve efficiency,...
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Workforce Management Expert
7 days ago
Davao City, Davao, Philippines UnitedHealth Group Full timeAbout This Opportunity:We are excited to offer a challenging and rewarding career opportunity for a skilled Capacity Planner to join our team at Optum. As a key member of our team, you will have the opportunity to work with a talented team of professionals dedicated to improving health outcomes.The ideal candidate will have 3+ years of senior-level...
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HR Manager
2 days ago
Davao City, Davao, Philippines Personal Collection Direct Selling Inc. Full timeAccountabilitiesServe as a strategic partner to Commercial Operations Mindanao, aligning HR initiatives with business objectives.Oversee talent management functions, including recruitment, workforce planning, and succession planning.Provide expert guidance in all areas of human resources management, including employee relations, performance management, and...
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Web Performance Optimizer
7 days ago
Davao City, Davao, Philippines Six Eleven Global Services and Solutions, Inc. Full timeAbout UsWe are a leading provider of comprehensive digital marketing services, helping businesses of all sizes to enhance their online presence and achieve their marketing goals. Our team consists of talented digital experts with a proven track record of success, dedicated to driving measurable results for our clients.Our Mission:We are committed to...
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Mental Health Team Lead
3 days ago
Davao City, Davao, Philippines Zevo Health Full timeClinical Expertise in Corporate Settings">The ideal candidate will have extensive experience working with diverse corporate clients, providing clinical therapy services and delivering wellbeing programs.With a strong background in psychology or psychotherapy, you will be responsible for ensuring our client is delighted with our service. This includes...
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Training Development Expert
5 days ago
Davao City, Davao, Philippines VXI Global Holdings Full timeJob SummaryVXI Global Holdings seeks an experienced Training Development Expert to join our team. In this role, you will be responsible for delivering comprehensive training programs to new hires, agents in training, and existing employees.About the RoleDeliver high-quality training sessions on various aspects of client projects, including technical and soft...
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Technology Support Expert
12 hours ago
Davao City, Davao, Philippines Gian Cellphone Repair Shop Full timePosition SummaryGian Cellphone Repair Shop seeks a Technology Support Expert to provide technical assistance to our team. The successful candidate will have experience in troubleshooting and resolving technical issues related to hardware and software.Main DutiesInstall, configure, and test systems to ensure optimal performance.Diagnose and resolve technical...
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Route Optimization Expert
5 days ago
Davao City, Davao, Philippines CHIEF LOGISTICS Full timeOur CompanyAt CHIEF LOGISTICS, we value our employees and strive to create a positive and supportive work environment. Our goal is to provide exceptional service to our customers while maintaining a safe and healthy workplace.Job DetailsThis is a full-time position, requiring a flexible schedule and willingness to work varied hours, including evenings and...