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People Experience Specialist
2 weeks ago
This is an exciting opportunity to join our team as a People Experience Specialist. You will be responsible for delivering real-time support for Tier 1 HR queries via live chat enabled by ServiceNow.
As a key member of our team, you will serve as the primary point of contact for the Manila Hub MyHR Advisors team and collaborate with HR team members and our centres of excellence to update and maintain an accurate knowledge base for query resolution.
- Identify and escalate complex issues in line with the Unilever HR service delivery model.
- Maintain a high level of confidentiality while handling sensitive employee information.
