People Leader

5 days ago

Taguig, National Capital Region, Philippines General Motors of Canada Full time

Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.

The Role

The People Leader for Fraud and Loss Prevention will closely monitor the daily operations of the team, ensuring effective risk management, fraud prevention and adapting to evolving and emerging fraud trends. This role is responsible for optimizing revenue, minimizing losses, and safeguarding our organization's assets while delivering exceptional value to our customers. This role involves analyzing data for trends and risks and ensuring compliance. Strong leadership skills, analytical thinking, and a deep understanding of fraud and loss prevention strategies and technologies are essential for success.

What You'll Do

  • Demonstrate deep functional knowledge and breadth of experiences to work autonomously on the most complex business issues, may assist Leadership with strategy development.
  • Proactively analyze business results (vs. forecast, budget and prior year) to identify trends, mitigate risks and optimize business results.
  • Apply financial analysis tools and work experiences to influence current and future profitability (e.g. financial models, business cases, run rate, advanced data analytics).
  • Prepare reporting package with insight for monthly operating review and/or Key Performance Indicators (KPI's), anticipating logical questions based on content.
  • Operate autonomously, where ambiguity and time constraints exist.
  • Lead the budget and MTP development. Analyze trends to establish bold yet achievable targets.
  • Lead financial analysis as a member of cross functional teams (e.g. OpEx, new business opportunity).
  • Provide coaching/mentorship to new employees/interns.
  • Effectively communicate financial performance and results of analysis performed to Senior Finance Leadership and key business partners, anticipating questions.
  • Proactively seek opportunities to grow (e.g. develop new skills, attend training opportunities, network, feedback).
  • Lead and provide direction to a team of individuals with similar functional responsibility.

Your Skills & Abilities (Required Qualifications)

  • Bachelor's degree holder preferably in Business, Finance or related discipline.
  • Strong knowledge of MS Office Applications and data analytics and Business intelligence tools (i.e., KNIME, PowerBI, etc.).
  • Strong verbal and written communication skills; fluency in conversational English is an advantage.
  • Fundamental understanding of credit card industry, regulatory and legal compliance, revenue management and call center processes.
  • Knowledge or background related to fraud, audit, business-related investigations, revenue management, chargeback, working with US entities and individuals, cash accounting, and credit cards is an advantage.
  • 4+ years relevant experience in operations audit or fraud detection and investigation.
  • Ability to understand, speak and write Portuguese or Spanish is a plus.

What Will Give You A Competitive Edge (Preferred Qualifications)

  • Customer Focus
  • Safety Conscious
  • Practices Self-Development
  • Collaboration and Teamwork
  • Builds Relationships
  • Technical and Professional Expertise
  • Displays High Integrity and Honesty
  • Drive for Results
  • Innovates
  • Takes Initiative
  • Solves Problems and Analyzes Issues
  • Establishes Stretch Goals
  • Develops Others
  • Communicates Powerfully and Prolifically

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

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