People Services Specialist
6 days ago
The QBE Group Shared Services Limited - Philippine Branch seeks a highly skilled and dedicated professional to support its North America Operations for Compensation & Benefits processes. This role is responsible for managing and supporting People employee programs within the organization, ensuring smooth administration and processing of transactions and workflows.
Job Description
- Administer People related transactions and workflows in an efficient and accurate manner.
- Perform outbound calls to employees/managers for tier 2 concerns or complex issues.
- Liaise with centers of excellence to provide answers for employees.
- Answer incoming calls/enquiries relating to people services.
Required Skills and Qualifications
- Bachelor's Degree or equivalent combination of education and work experience.
- Increasing level of responsibility in call center environment.
- Policy administration experience.
- Experience in BPO industry with shifting schedules.
Benefits
- Opportunity to work with a leading insurance company.
- Chance to develop skills and expertise in human resources.
- Competitive compensation package.
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