Global Client Support Specialist

6 days ago


Taguig, National Capital Region, Philippines Citigroup Full time

Citigroup is an equal opportunity employer seeking talented individuals to fill the role of Financial Services Officer. As a Phone Banking Associate, you will provide exceptional customer service to our clients, ensuring their needs are met promptly and efficiently.

This position requires strong communication skills, both verbal and written, as well as excellent problem-solving abilities. Our ideal candidate should be flexible and willing to adapt to changing situations, working on shifting schedules, including weekends and holidays.

The Financial Services Officer will be responsible for handling customer inquiries, resolving issues, and providing information on various financial products and services. This includes answering calls, responding to emails, and interacting with clients through digital channels.

**What We Offer:**

  • A competitive salary package with great benefits, including health insurance, life insurance, retirement plan, and more
  • Opportunities for career growth and professional development within Citigroup
  • A dynamic and inclusive work environment with a diverse team of professionals


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