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Assistant General Manager Restaurant

3 weeks ago

Manila, National Capital Region, Philippines Jollibee Group Full time

Job Summary:

Jollibee Group is hiring an experienced Assistant Restaurant Manager to lead our restaurant operations at Mall of Asia. As a key member of our team, you will be responsible for managing inventory, staffing, and customer service to ensure high-quality experiences.

Main Responsibilities:

  • Develop and implement strategies to improve restaurant efficiency and customer satisfaction.
  • Recruit, train, and motivate a team of restaurant crew members to achieve excellent service standards.
  • Monitor and control inventory levels to minimize waste and optimize stock.
  • Ensure prompt resolution of customer complaints and issues through effective communication and problem-solving.

Requirements:

  • A minimum of 2 years' experience in a management role within the food service industry.
  • Strong leadership and people management skills to motivate and develop high-performing teams.
  • Excellent communication and interpersonal skills to effectively interact with customers, team members, and senior management.
  • A strong passion for delivering exceptional customer service.