Customer Service Representative

2 weeks ago


Quezon City, National Capital Region, Philippines Neksjob Philippines Full time
Neksjob Philippines is seeking a skilled Customer Service Representative for our Call Center Team.

**Job Summary:**
We are looking for a highly motivated and customer-focused individual to handle customer inquiries and concerns regarding goods and services. In addition to providing excellent customer service, the successful candidate will also be responsible for assisting with returns, upgrades, and purchases, as well as offering guidance and technical support.

**Responsibilities:**
- Handle customer inquiries and concerns via phone, email, or chat
- Assist customers with returns, upgrades, and purchases
- Provide guidance and technical support to customers
- Meet or exceed customer satisfaction targets

**Requirements:**
- At least HS Grad (old curriculum) SHS graduate
- With 2yr customer service and call center experience combined
- Must be 21 y/o and above only
- Good to excellent English communication skills
- Willing to start immediately

**What We Offer:**
- A competitive salary package
- Exciting performance bonuses
- Generous referral incentives
- Best-in-class healthcare benefits from Maxicare
- An inspiring and fun work environment with endless career advancement opportunities

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