Assistant Service Manager

2 weeks ago


Ayala Alabang, National Capital Region, Philippines John Clements Recruitment Inc. Full time
Key Responsibilities:

• Assist the superior in planning and organizing the overall activities of the Service Department, ensuring adherence to quality and standards for regular and special service jobs of elevators and escalators.

• Contribute to the preparation of contract proposals for newly turned-over projects and old projects without a previous contract, aligning with company objectives.

• Assist in the preparation of the annual maintenance fee adjustment to ensure optimal financial performance.

• Prepare and submit correspondence and reports as required by the superior, maintaining clear and concise communication.

• Monitor the financial status of the department, making data-driven decisions to optimize performance.

• Review and check special service proposals made by the Sales Service Engineer or Supervisor, ensuring alignment with company policies and procedures.

• Attend meetings as needed by the client, fostering strong relationships and communication.

• Forecast and monitor the manpower requirement of the department, ensuring effective resource allocation.

• Train and develop team members to ensure effective performance of their jobs and personal growth, promoting a culture of excellence.

• Perform other service-related tasks assigned by the superior, adapting to changing business needs.

Qualifications:

• Graduate of BS in Mechanical or Electrical Engineering, preferably licensed by the Professional Regulation Commission.

• At least five years of experience in elevator/escalator servicing works, with three years in a supervisory capacity.

• Excellent communication skills in written and oral English and Tagalog, with the ability to relate effectively to all types of people in the organization.

• Strong leadership capability, with the ability to train and teach others.

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