Fire Alarm System Specialist

2 days ago

San Juan, National Capital Region, Philippines beBeeFireAlarm Full time ₱15,000 - ₱20,000
Job Opportunity

We are seeking a highly skilled Fire Alarm System Specialist to oversee our Service Department efficiently. The ideal candidate will be responsible for managing daily operations, ensuring seamless communication with customers, scheduling service calls, and coordinating technicians.

Key Responsibilities:
  • Respond to incoming service calls in a timely manner
  • Address off-hours answering service inquiries promptly
  • Schedule service appointments and dispatch technicians effectively
  • Communicate with customers via email and phone, addressing concerns and service needs
  • Provide timely notifications and updates to customers
  • Assess fire alarm system issues remotely and determine the best course of action
  • Maintain accurate service records and ensure compliance with industry standards
Required Qualifications:
  • Experience: Minimum 1 year of hands-on experience with fire alarm systems
  • Technical Knowledge: Ability to diagnose fire alarm issues over the phone and recommend effective solutions
  • Communication Skills: Strong verbal and written skills for effective customer interactions
  • Organizational Skills: Ability to manage schedules, prioritize tasks, and coordinate with technicians efficiently
  • Problem-Solving: Quick decision-making skills to determine service requirements
  • Software Proficiency: Experience using scheduling and service management software
Preferred Qualifications:
  • Certifications in fire alarm systems or related fields
  • Previous experience managing a service department or team
  • Familiarity with industry regulations and compliance standards

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