Project Coordinator

3 days ago

Taguig, National Capital Region, Philippines beBeeProject Full time ₱1,000,000 - ₱1,300,000
Job OverviewWe are seeking a highly skilled Project Coordinator to join our team. The ideal candidate will be responsible for managing multiple projects simultaneously, ensuring timely completion, and maintaining excellent communication with clients and stakeholders.
Key Responsibilities:
  • Manage website production process from start to finish
  • Act as a liaison between clients and development teams
  • Ensure projects stay within scope and schedule
  • Regularly report project progress to clients
  • Provide proactive suggestions for improving clients' online presence based on industry best practices

Additional Responsibilities:
  • Oversee website projects in production
  • Maintain strong customer relationships
  • Identify and resolve web project issues
  • Deliver project status reports
  • Understand clients' goals and advise on achieving them
  • Ensure clients receive necessary services to meet their business objectives
  • Support internal and client projects
  • Coordinate with remote teams via phone and email
  • Anticipate potential project errors before clients contact support
  • Launch projects with minimal revisions from Quality Assurance
  • Proactively review websites for issues and revisions
  • Facilitate effective communication between clients and development teams
  • Minimize escalation rates
  • Manage weekly non-contacts
  • Complete and pass advanced training programs

Minimum Qualifications:
  • Experience managing multiple clients or projects
  • Background in art and design is a plus but not required
  • Excellent communication skills with a neutral accent
  • At least one year of customer support experience servicing North American clients
  • Experience with internet-related products like web hosting and design
  • Ability to multitask, prioritize, and meet deadlines
  • Adaptability and eagerness to learn
  • Goal-oriented and detail-focused
  • Positive attitude and team spirit
  • Knowledge of Salesforce and WordPress is a plus
  • Willingness to work flexible hours, including nights
Key Competencies:
  • Excellent communication
  • Team player
  • Fast learner
  • Organized
  • Patient and flexible
  • Resourceful and assertive
  • Positive attitude
  • Coachable
Additional Details:
  • Seniority Level: Associate
  • Employment Type: Full-time
  • Job Function: Project Management and IT
  • Industry: Information Services

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