Medical Support Specialist

7 days ago

Tanauan, Calabarzon, Philippines beBeeHealthcare Full time ₱39,500 - ₱53,900
Healthcare Virtual Assistant

We are seeking a skilled and experienced Healthcare Virtual Assistant to join our team.

The ideal candidate will possess excellent communication skills, both written and verbal, and have a solid understanding of medical terminologies and practices.

Key Responsibilities:

  • Document new patient and referral intake.
  • Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
  • Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems.
  • Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
  • Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
  • Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
  • Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
  • Ad hoc tasks as required.

Qualifications and Skills:

  • Bachelor's degree in a medical field or related industry.
  • At least 1-year experience as a Medical Virtual Assistant.
  • Excellent English communication skills, both written and verbal.
  • Solid understanding of medical terminologies and practices.
  • Proficient in EHR/EMR systems and ability to troubleshoot common technical issues.
  • Understanding of healthcare privacy regulations.
  • Strong interpersonal and organizational skills with keen attention to detail.
  • Tech-savvy with current technologies, including desktop sharing, cloud services, and VoIP.
  • Able to work on a graveyard shift.

Benefits:

  • Comprehensive health insurance.
  • Performance-based incentives.
  • Job security and stability.
  • Paid training and development opportunities.
  • Supportive team environment.
  • Opportunities for career growth and advancement.
  • Holiday and overtime pay.

Working Arrangements:

This is a remote position with flexible working hours, requiring at least 20-40 hours per week.

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