Facilities Coordinator

22 hours ago

Cebu City, Central Visayas, Philippines beBeeMaintenance Full time ₱330,000 - ₱420,000
Property Management Maintenance Specialist

We are seeking a highly organized and skilled Property Management Maintenance Specialist to join our team. In this role, you will be responsible for coordinating between tenants, landlords, and tradespeople to ensure maintenance requests are completed efficiently.

Key Responsibilities:
  1. Maintenance Coordination
  • Support Property Managers in monitoring landlord approvals after submission in the system.
  • Follow up with tradespeople on job acceptance and scheduling if no response within 24 hours.
  • Track entry notices and key collections to ensure compliance with tenancy regulations.
  • Follow up with tenants post-job completion to gather feedback and confirm resolution.
Invoice & Payment Support
  • Monitor receipt and attachment of invoices in the system.
  • Conduct pre-checks to ensure accuracy before forwarding to Property Managers for approval.
  • Track and follow up on overdue invoices, flagging issues early to the accounts team.
Workflow Monitoring & Reporting
  • Monitor dashboards for stuck jobs, missing actions, or overdue tasks.
  • Generate maintenance status reports for Property Manager visibility and landlord updates.
  • Ensure all automated communications (tenant notices, reminders, updates) are sent correctly, escalating any issues to Property Managers.
Qualifications & Requirements:
  • Previous experience in AU property management support, AU real estate administration, or facilities coordination preferred.
  • Strong administrative and organisational skills with attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Tech-savvy with experience using property management software and MS Office/Google Workspace.
  • At least 2 years' experience in administration or customer service within real estate, BPO, or related industry.
  • Proactive, with strong problem-solving skills and a service-oriented mindset.

As a Property Management Maintenance Specialist, you will work closely with onshore Property Managers to deliver seamless support and maintain compliance. If you have a passion for delivering excellent results in a dynamic environment, we encourage you to apply for this exciting opportunity.

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