Real Estate Title Services Specialist

1 day ago

Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time ₱3,500,000 - ₱4,500,000
About Our Customer Service Role

We are seeking a customer-focused professional with expertise in real estate title processes to contribute to our organization.

  • Act as the primary point of contact for clients, agents, lenders, and other stakeholders regarding title-related inquiries.
  • Review, interpret, and explain title commitments, reports, and related documents in a clear and concise manner.
  • Coordinate with title officers, escrow officers, and attorneys to resolve title issues and ensure timely closings.
  • Maintain accurate records of client interactions, title updates, and transaction progress in CRM or transaction management systems.
  • Provide regular updates to clients on the status of their files, proactively addressing questions or concerns.
  • Assist in preparing closing documents and ensuring compliance with relevant policies and legal requirements.
Requirements
  • Education: A high school diploma is required; an associate or bachelor's degree in business, real estate, or a related field is preferred.
  • Experience: Minimum 1–2 years of experience in customer service, preferably in real estate, mortgage, or title insurance.
  • Skills: Strong communication and interpersonal skills; detail-oriented with excellent organizational abilities.
  • Core Competencies: A customer-first mindset with a professional and empathetic approach; problem-solving and conflict resolution skills.

This role requires a strong understanding of title documentation and related procedures. If you have a passion for delivering exceptional customer service and a background in real estate, this could be the perfect opportunity for you to grow professionally.

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