Backend Systems Engineer

1 week ago

Hagonoy, Central Luzon, Philippines beBeeIntegration Full time $100,000 - $120,000
Technical Integration Specialist

This role requires a highly skilled and detail-oriented individual to configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding, ensuring accuracy and stability.

  • Configure and test CRM integrations, APIs, and other connected systems to ensure seamless communication between systems.
  • Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, working closely with product and engineering teams.
  • Partner with implementation managers, CSMs, and sales engineers to align technical work with client requirements while focusing on backend execution.
  • Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues.
  • Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.
  • Manage and validate data flows between systems to ensure integrity and proper synchronization.
  • Maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability.
Requirements:
  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions).
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.).
  • Strong troubleshooting and problem-solving abilities with complex systems.
  • Excellent project management skills; able to manage multiple technical projects simultaneously.
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.
  • Highly organized with a proven ability to follow through on commitments.
  • Experience in a remote work environment with self-reported KPIs.
Benefits:
  • Opportunity to work on complex technical projects and contribute to the growth of the company.
  • Collaborative and dynamic work environment with experienced professionals.
  • Flexible work arrangements and opportunities for professional development.

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