Cloud Communications Specialist

4 days ago

Taguig, National Capital Region, Philippines beBeeMarketing Full time $119,300 - $172,100
Job Description

Say hello to opportunities. Our company is a leading provider of business cloud communications and contact center solutions. We're happy that you're considering this role.

We're looking for a bi-lingual channel marketing manager who will work closely with LATAM Global Service Provider (GSP) partners and be responsible for the go-to-market execution of our co-branded partner products. This is an opportunity to work on a joint solution across leading brands and transform the telecommunications market with a breakthrough cloud communications solution.

This individual will drive the delivery of our go-to-market strategy, messaging, content, activities and marketing campaigns for the LATAM region. This role is visible and cross-functional, requiring regular communication with product management, sales, and both internal and external staff members and partners across both organizations.

Responsibilities Include:

  • Demand Generation - Developing and executing marketing activities in support of sales and partner objectives to grow sales pipeline and drive new revenues including account-based marketing, events, promotions, and digital marketing.

  • Sales Enablement - Create sales tools and training materials to empower sales teams to effectively articulate product value and overcome objections.

  • Relationship Management - Build strong working relationships with LATAM service providers and partner teams. Distribute marketing communications to appropriate internal and external teams, elevating collective knowledge of channel programs and operations.

  • Product Release and Launches - Lead the development and execution of comprehensive GTM plans for new product launches, features, and updates.

  • Customer Marketing - Work with the partner to develop customer case studies and testimonials for awareness, develop sales pitches, and gather customer feedback for product development.

  • Compete Analysis - Deliver competitive analysis on regional UC and CC markets, create resources and identify opportunities to optimize marketing activities.

  • Ensure Marketing ROI - Establish and monitor key performance indicators (KPIs) for marketing programs, driving data-driven decisions and maximizing ROI.

Required Skills and Qualifications

4-8 years of experience in Channel Marketing required with experience managing National Partners preferred

Bi-lingual (English/Spanish) at a business level

Education: Bachelor's Degree in Marketing, Communications or other related degree

Able to develop and implement customer-specific marketing programs independently

Demonstrated project management skills

Self-motivated, able to problem solve and provide great work with limited supervision

Excellent interpersonal and communication skills

Excellent time management, decision-making, prioritization, and organization skills

Must be able to work well with others as part of a team

Campaign management experience

Ability to travel approximately 25%

Provide on-site event support, including assisting with the lifting and movement of items up to 15 lbs.

Experience within the technology industry (preference for UCaaS, CCaS or SaaS company)

Experience working in a fast-paced environment

Benefits

RingCentral's work culture is the backbone of our success. We are committed to hiring and retaining great people because we know you power our success.

We are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location.

Others

RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location.

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