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Sales Support Associate

1 week ago

Makati City, National Capital Region, Philippines Eteam Workforce Private Corporation Full time
Job Overview
Sales Support Staff play a crucial role in helping the sales team with administrative tasks, managing customer inquiries, and ensuring smooth processes. This position requires a strong understanding of sales operations and excellent communication skills to effectively collaborate with cross-functional teams.

Key Responsibilities:
- Responding to customer inquiries via phone, email, or chat platforms.
- Providing detailed product or service information to potential and existing customers.
- Assisting customers with their orders and follow-ups.

Order Processing:
- Processing and managing sales orders in the system.
- Ensuring timely delivery and fulfillment of orders.
- Coordinating with logistics and warehouse teams to track inventory and deliveries.

Required Skills and Qualifications:
- Strong communication and interpersonal skills.
- Proficiency in office software (Excel, Word, PowerPoint).
- Experience with CRM systems (Salesforce, HubSpot) is a plus.
- Strong attention to detail and organizational skills.

Education:
- Bachelor's degree in Business, Marketing, or related field.
- Fresh Graduates.