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Sales and Customer Service Agent

3 weeks ago

LapuLapu City, Central Visayas, Philippines cc1 SOLTERAL TRAVEL AND TOURS INC. Full time

As a Sales and Customer Service Agent, you will play a critical role in promoting our travel packages and services to potential and existing customers.

Key Responsibilities:

You will be responsible for contacting customers to promote our travel offerings, understanding customer travel needs, and providing customized recommendations. You will also handle customer inquiries, provide detailed information, and answer questions in a professional manner.

Responsibilities:
  • Contact customers to promote travel packages and services.
  • Develop and maintain relationships with existing customers to encourage repeat business.
  • Provide travel recommendations based on customer preferences.
  • Handle customer complaints and resolve issues in a timely and professional manner.
  • Maintain accurate records of customer interactions and bookings.
Requirements:
  • Proven experience in sales or customer service, preferably in the travel industry.
  • Strong communication and interpersonal skills.
  • Knowledge of popular travel destinations and packages.
  • Ability to work in a fast-paced environment and meet targets.