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Reservation Management Specialist

1 week ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time
Job Description:
We are seeking a skilled Reservations Supervisor to join our team at TASQ Staffing Solutions. In this role, you will be responsible for managing reservations, overseeing customer service, and coordinating front desk operations.

Key Responsibilities:
  1. Develop and implement effective reservation strategies to maximize occupancy and revenue.
  2. Serve as a liaison between guests, staff, and management to ensure seamless communication and exceptional customer service.
  3. Monitor and analyze front desk operations to identify areas for improvement and implement process enhancements.

Requirements:
To succeed in this role, you must have:
  1. A Bachelor's degree in business administration, hospitality, or a related field.
  2. At least 3 years of experience in reservations, customer service, or a call center environment.
  3. At least 2 years in a supervisory role.

Benefits:
As a valued member of our team, you will enjoy the following benefits:
- Upon regularization: 10 Vacation Leave (VL), 10 Sick Leave (SL), 5 Educational Leave (EL)
- Health Maintenance Organization (HMO) Health Insurance available on the 4th month (Employee + 1 Free Dependent)