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Sample Management Specialist

2 weeks ago

Baguio City, Cordillera, Philippines beBeeOperations Full time ₱2,500,000 - ₱3,500,000

Business Operations Coordinator Role Summary:

We are seeking a detail-oriented and proactive Business Operations Coordinator to manage customer sample requests. The selected candidate will be responsible for end-to-end order processing, execution of delivery plans, and logistics tracking using SAP MM and customer proprietary tools.

Key Responsibilities:

  • Manage customer sample requests from start to finish.
  • Interpret and process requests using customer-provided platforms and internal tracking systems.
  • Maintain detailed web-based tracking for all customer sample activities.
  • Follow delivery plans and manage Special Work Requests (SWR) through SAP MM.
  • Coordinate with shipping partners and track delivery status to ensure receipt confirmation.
  • Support planning teams by collaborating with internal planners and cross-functional teams.
  • Identify areas for continuous improvement in the sample request process.

Qualifications:

  • Experience in customer-facing roles involving logistics, order management, or operations.
  • Familiarity with SAP MM and CRM or proprietary logistics systems.
  • Basic understanding of engineering terms and sample-related documentation.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent English communication skills and a collaborative mindset.