Vehicle Claims Specialist

1 day ago


Pasig, National Capital Region, Philippines beBeeWarranty Full time ₱2,500,000 - ₱4,000,000
Job Overview

We are seeking a skilled professional to join our team as a Warranty Coordinator. This role is responsible for coordinating vehicle warranty claims, providing reports of information to clients, and managing repair processes with a customer service focus.

Key Responsibilities:
  • Coordinate vehicle warranty claims and provide regular updates to clients.
  • Communicate with owners regarding breakdown or accident-related matters, ensuring they are informed of the repair process and their issues are managed effectively.
  • Liaise with suppliers and staff to ensure efficient vehicle repairs within agreed costs and technical guidelines.
  • Provide assistance in conflict resolution escalation and coordinate vehicle registration activities.
  • Support clients and other departments with vehicle-related queries and find solutions that balance owner experience and business requirements.
  • Negotiate optimal outcomes for client satisfaction and resolve conflicts as required.
Qualifications and Experience:
  • A mechanical trade qualification or similar.
  • Diploma or certificate-level qualification in business or tourism.
  • At least 1-2 years of guest services or customer service experience.
  • Intermediate computer skills.
  • Experience in handling customer expectations and conflict resolution.
  • Supplier management experience.
  • Strong negotiation and conflict resolution skills.
  • Excellent communication and interpersonal skills with an empathetic approach.
  • Good time management and prioritization skills.
About Us:

Our company is a leading provider of exceptional workforce support to clients worldwide. We offer sustainable growth opportunities through our partnership with talented professionals.


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