Death Claim Process Specialist

2 weeks ago


Manila, National Capital Region, Philippines ETIQA LIFE AND GENERAL ASSURANCE PHILIPPINES, INC. Full time
Job Requirements

To be successful in this role, you will need to have a strong understanding of life insurance policies and claims processes. You should be able to communicate effectively with clients and internal stakeholders, and have excellent interpersonal skills. You will also need to be able to work in a fast-paced environment and meet deadlines, and have basic knowledge of computer systems and software.

Responsibilities:

  • Verify the completeness of prescribed death claim forms, TPD, Terminal Illness, Personal Accident, AMR, and HDIB documents
  • Examine Basic documents including Death Certificate, Birth Certificate, and Policy Contract
  • Review Medical Records and TPD Forms
  • Make initial recommendations of claims and route to claims committee for final approval
  • Provide immediate updates on the status of the claim to the client
  • Learn about the new system developed for Life Claims
  • Approve claims up to P25K

Requirements:

  • High school diploma or equivalent required; Bachelor's degree preferred
  • Basic knowledge of computer systems and software
  • Strong understanding of life insurance policies and claims processes
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines


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