
Remote Amazon Account Manager
2 days ago
We're seeking an experienced Amazon professional to manage end-to-end FBA & Seller Central account operations. As a proactive and detail-driven individual, you'll be responsible for creating, optimizing, and maintaining product listings, managing shipments from creation to delivery, and resolving customer inquiries with clear communication.
This role involves daily listing checks to ensure accuracy and performance, analyzing negative reviews at the ASIN level, and recommending solutions. You'll also monitor account health & performance metrics, fixing issues before they escalate, and provide general account health and maintenance support.
In this position, you'll have the opportunity to work remotely, enjoy a flexible schedule, and be part of a collaborative environment that thrives on delivering tailored solutions to help clients succeed on the Amazon platform.
Key Responsibilities:
- Own end-to-end Amazon FBA & Seller Central account management.
- Create, optimize, and maintain product listings.
- Manage shipments from creation to successful delivery.
- Conduct daily listing checks to ensure accuracy and performance.
- Respond to customer inquiries with clear, proactive communication.
- Handle refunds, replacements, and resolve negative feedback.
- Analyze negative reviews at the ASIN level and recommend solutions.
- Monitor account health & performance metrics, fixing issues before they escalate.
- Resolve stranded inventory issues to maximize sales.
Skill Requirements:
- 2+ years managing Amazon FBA & Seller Central accounts.
- In-depth knowledge of Amazon policies, listings, and performance metrics.
- Strong Microsoft Excel skills (advanced functions & data analysis).
- Detail-oriented with a strong sense of accountability.
- Excellent written and verbal communication skills.
- Organized, efficient, and results-driven.
Benefits:
- Location independence.
- 15 Paid leave days.
- 8 leave days for National Holidays.
- 1 leave day for Birthday.
- Quarterly bonus.
- Annual (performance-based) salary increase policy.
- Long-term position with the opportunity to grow in a stable and growing agency.
About Us:
We believe in creating pathways to success for our team members. Whether you're a seasoned pro or just starting out, we're here to help you grow, innovate, and make an impact. If you're looking for exciting opportunities and a team that's as passionate as you are, this is the place to be.
Once you apply, you'll receive an email guiding you through the next steps, including an assessment tailored to the role. We strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment.
Once selected, you'll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you'll always know where you stand.
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