Business Systems Analyst

4 days ago


Taguig, National Capital Region, Philippines 8x8 Full time
About the Role

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. We are seeking a Business Analyst with a strong background in Salesforce technologies and Partner Relationship Management (PRM) to join our team. The ideal candidate will have hands-on experience in managing partner ecosystems, including partner recruitment, onboarding, registration, support, programs, self-ordering, billing, and marketing.

Key Responsibilities:
  • Design and Configure PRM Portals:
    • Create efficient and scalable Salesforce Experience Cloud portals for partner relationship management.
    • Configure partner-specific features such as deal registration, lead distribution, partner ordering, partner billing, and partner marketing programs.
  • Collaborate with Global Teams:
    • Gather and document PRM-specific requirements from global business stakeholders.
    • Translate business needs into functional specifications, user stories, and process flows.
  • Configure Salesforce Features:
    • Leverage Opportunity Splits, Campaign Influence, and Partner Roles to enhance partner collaboration and performance tracking.
    • Integrate third-party tools for advanced data analysis, reporting, and partner engagement.


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