Business Systems Analyst

1 week ago

Taguig, National Capital Region, Philippines Sun Life Financial Full time

Locations: Taguig City, National Capital Region (Manila)

Time Type: Full time

Posted on: Posted 2 Days Ago

Job Requisition ID: JR00103586

You are as unique as your background, experience, and point of view. Here, you'll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world.

Job Description:

  • Business Systems Analysts serve as a focal point of contact between IT and business, ensuring that business requirements are effectively translated into workable technological solutions.
  • Adept at understanding business needs, analyzing processes, and designing systems that enhance productivity, efficiency, and overall business performance.
  • Have a keen eye for detail and a strong grasp of both technical and business domains.
  • Experience in projects wherein organizations went through digital transformations, optimizing system functionalities.
  • Strong organizational skills, strategic problem-solving ability, effective communicator across all levels.
  • Excellent verbal and written English, Filipino communication skills.
  • Ability to work collaboratively with cross-functional teams.
  • Decisiveness (Competent)
  • Communication (Competent)
  • Customer Service Orientation (Competent)
  • Fast Cycle (Competent)
  • Work Standards / Quality Orientation (Competent)
  • Bachelor's Degree, preferably in Computer Science, Engineering & Mathematics.
  • 3 years or more experience in business systems analysis and design, testing.
  • General conceptual understanding of programming, DB querying, APIs, cloud; knowing Oracle PL SQL, or MS SQL, mySQL are a plus.
  • With background in Banking, Financial, and Life Insurance business.
  • Certification in Agile methodologies such as Scrum or Kanban are a plus.
  • Prior knowledge of Agile project management tools, such as Jira, Confluence.
  • Understanding and documenting the business requirements of stakeholders to guide the creation of effective technology solutions.
  • Translating business needs into system requirements and ensuring that these are clearly communicated to development teams.
  • Conducting thorough business process analysis to identify areas for improvement and optimization.
  • Support solutioning with thorough systems analysis and design based on reviewed business requirements following the recommended technology.
  • Facilitating communication between business units and IT teams to ensure mutual understanding and project alignment.
  • Developing and executing test plans to ensure that systems and processes are functioning as intended.
  • Creating detailed reports by gathering, analyzing, and summarizing data, mapping out processes, and identifying patterns or trends in behavior or experience that can be used for future business requirements or improvements.
  • Providing training and support to users on new or updated systems and processes.
  • Managing project timelines, resources, and budgets to ensure that business goals are met.
  • Monitoring system performance post-implementation and resolving any issues that arise.
  • Ensuring compliance with regulatory standards and best practices in the banking, financial, or insurance industry.

Shine together

At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.

We're a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching and locally relevant. There's power in numbers. As part of Sun Life's growing team, you have an impact on people in your community and around the world.

Shape the future

With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we're driving transformation, sustainability, and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.

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