Travel and Cruise Customer Service Representative

2 days ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time
Customer Service Representative for Travel and Cruise Account in Cebu

We are seeking a highly skilled Customer Service Representative to provide top-notch service to our Travel and Cruise clients in Cebu.

Key Responsibilities:
  • Provide exceptional customer service to existing clients
  • Answer customer support calls and respond to inquiries
  • Update client database with accurate and timely information
  • Promote other products and services to enhance customer experience
Requirements:
  • At least 3 months of call center experience
  • High school diploma or equivalent; additional education or training in customer service is a plus
  • Flexibility to work in rotating shifts, including evenings, weekends, and holidays
  • Amenable to work on site
Perks and Benefits:
  • Competitive salary plus high incentives
  • Paid training and development opportunities
  • HMO benefits and government-mandated benefits
  • Paid leaves and other perks


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