Customer Service Representative

2 weeks ago


Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

About Neksjob

Neksjob is a reputable company that offers exciting opportunities for career growth and development.

Job Summary

We are seeking highly motivated and experienced Customer Service Representatives to join our team in Cagayan de Oro. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and complaints in a timely and professional manner.

Key Responsibilities

  • Respond to incoming calls from customers in a friendly and courteous manner.
  • Answer questions and provide information about our products or services.
  • Troubleshoot problems and resolve issues in a timely and efficient manner.
  • Handle complaints and concerns in a professional and empathetic manner.

Requirements

  • A high school graduate (old curriculum) or senior high school graduate (new curriculum).
  • Above-average English communication skills.
  • Good computer navigation skills on multiple systems.
  • A typing speed of 25-30 WPM.
  • Ability to work in Cagayan de Oro.

Why Join Us?

  • Competitive salary and exciting performance bonuses and account-specific allowances.
  • Career advancement opportunities and the chance to promote within the company.
  • Comprehensive healthcare benefits.

The estimated salary for this position is PHP 20,000 - 25,000 per month, depending on experience and qualifications.



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