Customer Service Representative

1 month ago


Cagayan de Oro, Northern Mindanao, Philippines Neksjob Full time

Job Title: CSR Role

Job Summary:

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Neksjob. As a CSR, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.

Responsibilities:

* Respond to incoming calls from customers and provide assistance with their queries and concerns
* Troubleshoot problems and provide solutions to customers
* Maintain accurate records of customer interactions and feedback
* Collaborate with internal teams to resolve customer issues

Requirements:

* High School Graduate (old curriculum) or Senior High School Graduate (new Curriculum)
* Above average English communication skills
* Good computer navigation skills on multiple systems
* Typing speed of 25-30 WPM
* Willingness to work in a fast-paced environment

What We Offer:

* Competitive Salary
* Exciting Performance Bonuses & Account Specific Allowances
* Career Advancement Opportunities
* Comprehensive Healthcare Benefits

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.



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