Customer Service Representative
1 month ago
Job Title: CSR Role
Job Summary:
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Neksjob. As a CSR, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.
Responsibilities:
* Respond to incoming calls from customers and provide assistance with their queries and concerns
* Troubleshoot problems and provide solutions to customers
* Maintain accurate records of customer interactions and feedback
* Collaborate with internal teams to resolve customer issues
Requirements:
* High School Graduate (old curriculum) or Senior High School Graduate (new Curriculum)
* Above average English communication skills
* Good computer navigation skills on multiple systems
* Typing speed of 25-30 WPM
* Willingness to work in a fast-paced environment
What We Offer:
* Competitive Salary
* Exciting Performance Bonuses & Account Specific Allowances
* Career Advancement Opportunities
* Comprehensive Healthcare Benefits
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.
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