
Remote Customer Service Representative
4 days ago
We are seeking a professional Online Chat Agent to handle customer inquiries, issues and complaints in a timely and effective manner.
This is an entry-level position that requires minimal prior experience, but preference will be given to candidates with previous experience in customer-facing roles.
Responsibilities:
- Respond to customer inquiries via email or text message
- Resolve customer issues and complaints in a professional and courteous manner
- Maintain accurate records of customer interactions
- Stay up-to-date with company policies and procedures to ensure consistent delivery of information to customers
Requirements:
- High school diploma or equivalent required
- Prior experience in a customer-facing role preferred
- Able to work on-site
- Willingness to attend on-site interviews
Work Environment:
- Full-time employment
- Entry level position
- Sales and business development job function
- Telecommunications industry
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