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Performance Metrics Expert

2 weeks ago

Manila, National Capital Region, Philippines NV GROUP HOLDINGS PTY LIMITED Full time

We require a Performance Metrics Expert to join our team at NV GROUP HOLDINGS PTY LIMITED.

Job Description:

The Reports Analyst is responsible for gathering, analysing and interpreting the collected data, finding patterns and trends in the analysed data, establishing new techniques in gathering and analysing data, formulating procedural manuals for departments and submitting reports to the relevant department heads and Management.

Key Accountabilities:

  • Monitor and analyse data to identify areas for improvement.
  • Create reports to measure performance and progress.
  • Develop and implement new metrics and benchmarks.
  • Provide recommendations to management to drive business growth and improvement.

Requirements:

  1. Graduate of Business Administration, IT or related course.
  2. With 2-3 years experience in the BPO Industry as a Reports Analyst.
  3. Excellent analytical and problem-solving skills.
  4. Ability to communicate complex ideas effectively.