Site Reliability Engineer

2 weeks ago


Manila, National Capital Region, Philippines Token Metrics Full time

As a Site Reliability Engineer at Token Metrics, you will play a critical role in ensuring the smooth operation of our IT infrastructure. Your expertise in administration, particularly system administration for cloud infrastructure (AWS primarily), will be essential in managing our AWS and Google Cloud environments.

Key Responsibilities
  • Oversee cloud system administration to guarantee optimal performance and availability.
  • Maintain and monitor networks and servers to prevent downtime and ensure high performance.
  • Automate log analysis and notification systems to minimize response times.
  • Develop tools to streamline incident management and software delivery processes.
  • Provide exceptional technical support to resolve complex customer inquiries and issues.
  • Install, configure, and upgrade new hardware and software to meet business objectives.
  • Implement robust security measures to protect against potential threats.
  • Manage user accounts and access control to ensure data security.
  • Conduct thorough diagnostics and debug computer systems to optimize performance.
  • Maintain accurate documentation of processes, data backups, and archives.
  • Develop efficient data retrieval and recovery procedures.
  • Design and implement effective end-user feedback and error reporting systems.
  • Serve as a technical leader, mentoring IT department employees and providing expert support.
  • Stay current with industry developments and best practices in IT administration.


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