Automotive Technical Expert

2 days ago

Manila, National Capital Region, Philippines beBeeAutomotive Full time ₱857,642 - ₱1,124,657
Technical Support Specialist for Automotive Industry

This role involves providing expert support to dealer automotive technicians by diagnosing complex technical issues and offering solutions related to vehicle performance and repairs.

As a Technical Support Specialist, you will be responsible for analyzing reported problems, identifying root causes, and providing clear, actionable solutions to ensure efficient problem resolution and high customer satisfaction to domestic automotive dealers.

The ideal candidate will have a strong understanding of vehicle systems, diagnostics, and repair processes. Extensive experience with electric vehicle, infotainment, and hybrid technologies are a plus.

Key Responsibilities
  • Technical Support: Assist customers and technicians in diagnosing and resolving vehicle technical issues via phone, email, or chat.
  • Problem Resolution: Analyze reported problems, identify root causes, and provide clear, actionable solutions.
  • Documentation: Maintain accurate records of customer interactions, technical issues, and resolutions using the company's CRM system.
  • Collaboration: Work closely with engineering and product teams to relay customer feedback and contribute to product improvements.
  • Training: Stay updated on the latest vehicle technologies and repair techniques through continuous learning and training.
  • Quality Assurance: Ensure that all provided solutions meet company standards and contribute to overall customer satisfaction.
Requirements
  • Education: 2-4 year Automotive Technology program (certificate or degree) preferred, or equivalent job experience
  • Certifications: State or ASE Certified
  • Experience: Minimum 2 years of hands-on experience as an Automotive Technician (dealership preferred, but independent repair facilities are acceptable). Previous experience in customer service, or related fields is also preferred, but not required.
  • Communication Skills: Excellent verbal and written communication abilities, with a focus on clear and empathetic customer interactions.
  • Problem-Solving: Ability to think critically and provide effective solutions under pressure.
  • Computer Skills: Proficiency in CRM software, Microsoft Office Suite, and / or other relevant applications.
  • Customer Service Orientation: Commitment to delivering exceptional service and maintaining positive customer relationships.

We offer a dynamic work environment that prioritizes collaboration, flexibility, and wellbeing. Our goal is to foster a culture where everyone can thrive and grow professionally.

  • Automotive Technical Solutions Consultant

    2 days ago

    Manila, National Capital Region, Philippines beBeeCustomer Full time ₱700,000 - ₱1,050,000

    Automotive Technical Support SpecialistThis is an exceptional opportunity to leverage your technical expertise and customer service skills to deliver outstanding support to automotive dealerships.As a Vehicle Technical Assistance Agent, you will provide expert assistance to technicians by diagnosing complex issues and offering solutions related to vehicle...

  • automotive electrician

    1 week ago

    Manila, National Capital Region, Philippines Kabraso Multipurpose Cooperative Full time $40,000 - $80,000 per year

    Job DescriptionPosted on11 August 2025The Automotive Electrician is responsible for installing, maintaining, diagnosing, and repairing electrical wiring and electronic systems in vehicles. This role ensures that all vehicle electrical components operate safely, efficiently, and in compliance with manufacturer standards.Qualifications/RequirementsHigh school...

  • Automotive Technical Support Associate

    6 days ago

    Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time $70,000 - $120,000 per year

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.Established in 1985 as a monitoring center and provider of...

  • Automotive Luxury Experience Expert

    2 days ago

    Manila, National Capital Region, Philippines beBeeLuxury Full time ₱1,000,000 - ₱1,500,000

    Job Description:We are seeking an enthusiastic individual to join our team as a Luxury Automotive Evaluator. As a key member of our assessment team, you will be responsible for discreetly evaluating customer experiences and providing critical feedback that helps luxury automotive brands refine their services.As a Luxury Automotive Evaluator, you will have...

  • Senior Automotive Technician

    1 week ago

    Manila, National Capital Region, Philippines San Miguel Corporation Full time $40,000 - $80,000 per year

    Minimum Qualifications:Graduate of a 4-year course in Automotive, Mechanical Engineering, Management, or any related Business/Technical program.At least 3–5 years of experience as a Technician.Familiar with Parts and Service Operations, preferably in luxury automotive brands.Proficient in MS Office applications.Strong leadership skills, good character, and...

  • Automotive Trainer

    1 week ago

    Manila, National Capital Region, Philippines Michaels and Grant Business Consulting Full time $40,000 - $60,000 per year

    Responsible for planning and implementation of Training (Product Knowledge and Sales Process) to equip dealer associates with their expertise based on the client's established standards. The job holder is also responsible for analyzing post-training results for continuously evaluating dealers and enhancing their training program to improve workshop and...

  • Experienced Automotive Professional Wanted

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeTechnician Full time ₱500,000 - ₱800,000

    Job OverviewThe primary objective of this position is to oversee the workshop and its personnel, ensuring strict adherence to service protocols and standard operating procedures.Key ResponsibilitiesPlan, prioritize, and schedule various service jobs, including periodic maintenance, general repairs, and specific service requests, assigning tasks to...

  • Senior Automotive Technician

    2 weeks ago

    Manila, National Capital Region, Philippines San Miguel Corporation Full time

    QualificationsGraduate of a 4-year course in Automotive, Mechanical Engineering, Management, or any related Business/Technical program.At least 3–5 years of experience as a Technician.Familiar with Parts and Service Operations, preferably in luxury automotive brands.Proficient in MS Office applications.Strong leadership skills, good character, and customer...

  • D365 F&O Project Manager

    1 week ago

    Manila, National Capital Region, Philippines Technosoft Automotive | Yana Automotive Solution Full time $90,000 - $120,000 per year

    Job SummaryWe are seeking an experienced IT Project Manager with 8 to 10 years of project management expertise to join our team at Technosoft. This role involves managing projects and engaging in all areas of IT service delivery. The Project Manager will build strong client relationships, oversee team members, and successfully deliver solutions to our...

  • Functional Consultant

    1 week ago

    Manila, National Capital Region, Philippines Technosoft Automotive | Yana Automotive Solution Full time $60,000 - $100,000 per year

    Job Summary:We are hiring a Functional Consultant to identify business problems and elicit business requirements for our clients. To be a successful candidate for this role, you should have experience working with teams to bounce ideas, brainstorm available solutions, analyze different technological approaches, evaluate technical solutions, and practice best...