Support Specialist
2 weeks ago
The Support Specialist - Retail role at TORCH Solutions involves providing expert assistance to our customers in a fast-paced retail environment. As a key member of our team, you will be responsible for resolving customer complaints, answering queries, and providing information on our products and services.
About the Position:This role requires excellent communication and problem-solving skills, as well as a strong ability to work under pressure. You will be the first point of contact for our customers, providing them with information on our products, services, and promotions. Your role will involve answering calls, responding to emails, and resolving customer complaints in a timely and efficient manner.
Key Responsibilities:- Answer customer calls and respond to emails in a professional and courteous manner.
- Resolve customer complaints and issues efficiently.
- Provide information on product availability, features, pricing, and promotions.
- Process returns, exchanges, and refunds in accordance with company policies and procedures.
- Collaborate with the fulfillment team to ensure seamless order processing and delivery.
A high school diploma or equivalent plus basic knowledge of sales and customer service principles is required for this role. Excellent communication and problem-solving skills are essential for success in this position.
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Administrative Support Professional
3 days ago
Quezon City, National Capital Region, Philippines Prime@Technology Specialist, Inc. Full timeJob Overview: The Administrative Support Professional will play a crucial role in ensuring the smooth operation of our business processes at Prime@Technology Specialist, Inc.">About the Role: As an Administrative Support Professional, you will be responsible for monitoring compliance with set standards, updating production trackers, and processing reports....
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Support Specialist
14 hours ago
Quezon City, National Capital Region, Philippines Lexie Staffing Full timeLexie Staffing is seeking a Support Specialist to join our team.About the Job:The Support Specialist will be responsible for providing technical support to our clients, including troubleshooting and resolving issues with our products and services.Responsibilities:Respond to customer inquiries via phone, email, or chat.Analyze and resolve technical issues in...
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IT Support Specialist
1 day ago
Quezon City, National Capital Region, Philippines Greater Giving, Inc. Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Greater Giving, Inc. As an IT Support Specialist, you will be responsible for providing technical support to end-users, resolving issues through various communication channels, and maintaining the functionality of computer systems and user objects in Active Directory.About...
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Support Specialist
7 days ago
Quezon City, National Capital Region, Philippines Neksjob Full timeNeksjob is a leading provider of customer support solutions, and we are seeking a skilled Support Specialist to join our team.In this role, you will be the primary contact for our clients and customers, providing them with timely and effective support.You will work closely with our team to ensure that all issues are resolved efficiently and effectively.We...
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Support Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeJob DescriptionNeks Job Philippines is seeking a Support Specialist to join our customer service team. In this role, you will be responsible for handling customer calls and providing exceptional customer service in a fast-paced and dynamic environment.Key ResponsibilitiesAs a Support Specialist, your key responsibilities will include:Responding to customer...
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Technical Support Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Metacom Careers Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Metacom Careers. The Technical Support Specialist will be responsible for providing advanced technical support to our clients, identifying and resolving complex technical issues.Key ResponsibilitiesAnalyze Complex IssuesDevelop Effective SolutionsRequirementsThe...
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Technical IT Support Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Sourcefit DR Full timeAbout the JobWe are seeking an experienced Technical IT Support Specialist to join our team at Sourcefit DR. As a Technical IT Support Specialist, you will be responsible for providing technical assistance and support to end-users, troubleshooting and resolving technical issues, and installing and maintaining IT systems.You will need to have a strong...
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Bilingual Support Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeWe are seeking a Bilingual Support Specialist to join our team. As a specialist, you will be responsible for providing support to our clients through phone, email, and chat.About the PositionThis is a remote work opportunity that requires excellent language skills and a strong understanding of customer needs.You will work closely with our team to resolve...
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Phone Support Specialist
5 days ago
Quezon City, National Capital Region, Philippines NTT Data Full timeJob OverviewWe are currently seeking a highly skilled and experienced Phone Support Specialist to join our team. As a Phone Support Specialist, you will be responsible for providing exceptional phone support to policyholders, beneficiaries, agents, and internal customers.You will work closely with our team to ensure that all customer inquiries are handled...
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Executive Support Specialist
3 days ago
Quezon City, National Capital Region, Philippines WNS Global Services, Inc. Full time**Job Summary:**We are looking for a highly organized and detail-oriented Executive Support Specialist to join our team. As an Executive Support Specialist, you will be responsible for providing administrative support to our Country Head of Operations/Managing Director.Your primary responsibilities will include scheduling meetings and appointments, handling...
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Support Specialist
1 week ago
Quezon City, National Capital Region, Philippines Polaris Careers Full timePolaris Careers is seeking a Support Specialist to join our call center team. As a customer-facing representative, you will be responsible for providing top-notch support to our customers through phone interactions.ResponsibilitiesCustomer Support: Respond to customer inquiries and resolve issues in a timely and professional manner.Order Management: Process...
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Academic Support Specialist
5 days ago
Quezon City, National Capital Region, Philippines Ateneo Full timeJob Description:The Academic Support Specialist will work under the supervision of the Admissions Head to support the development and implementation of initiatives and strategies for the Admissions Section. This role is primarily responsible for tasks related to the online application system, appeals for reconsideration, and administrative support for the...
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IT Support Specialist
22 hours ago
Quezon City, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeJob Title: Onsite Admin IT (L2 Support)">Our Eteam Workforce Private Corporation is seeking an experienced technical support specialist to provide high-quality Level 2 support for hardware and software issues. As a valued member of our IT team, you will be responsible for remotely assisting users with desktop, server, printer, and other connected device...
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IT Support Specialist
3 days ago
Quezon City, National Capital Region, Philippines J-K Network Manpower Services Full timeJob Summary:We are seeking a highly skilled IT Support Specialist to join our team in Makati. The successful candidate will provide comprehensive technical support for the deployment and configuration of SaaS solutions, troubleshoot complex technical issues, and liaise with clients and internal teams.Key Responsibilities:Providing technical support for SaaS...
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Financial Support Specialist
1 week ago
Quezon City, National Capital Region, Philippines HR Network Full timeWe are looking for a detail-oriented and organized Financial Support Specialist to support our finance team at HR Network. As a Financial Support Specialist, you will be responsible for identifying and resolving unapplied cash, duplicate payments, and outstanding credit balances.To excel in this role, you will need to have strong analytical skills and the...
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Executive Support Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Institute for studies in Asian Church & Culture, Inc. (ISACC) Full timeJob OverviewThe Institute for Studies in Asian Church & Culture, Inc. (ISACC) seeks an experienced Executive Support Specialist to provide administrative assistance to our team.
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Technical Communications Expert
3 days ago
Quezon City, National Capital Region, Philippines Prime@Technology Specialist, Inc. Full timeJob DescriptionWe are seeking a highly skilled Technical Communications Expert to join our team at Prime@Technology Specialist, Inc. The successful candidate will be responsible for creating and revising technical documents such as manuals, reports, brochures, or articles for the project.The key responsibilities include:Developing and implementing a strategy...
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Support Specialist
7 days ago
Quezon City, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full timeTalent Outsourcing Channel Solutions: We are a dynamic outsourcing company that specializes in providing innovative solutions to businesses. Our mission is to deliver exceptional results while fostering a collaborative and supportive work environment.">About the Position: As a Support Specialist with our organization, you will be part of a talented team that...
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Administrative Support Specialist
4 days ago
Quezon City, National Capital Region, Philippines Flying V Full timeAbout Flying V">Flying V is a dynamic organization that values teamwork and dedication. We are seeking an Administrative Support Specialist to join our team.
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Junior IT Support Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Sourcefit DR Full timeJob Title: Junior IT Support SpecialistJob Summary:We are seeking a motivated and enthusiastic Junior IT Support Specialist to join our support team. The successful candidate will be responsible for providing high-quality technical support to our clients, collaborating with internal teams, and driving process improvements.About Sourcefit DR:As a leading...