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Phone Support Specialist

2 weeks ago

Quezon City, National Capital Region, Philippines NTT Data Full time
Job Overview

We are currently seeking a highly skilled and experienced Phone Support Specialist to join our team. As a Phone Support Specialist, you will be responsible for providing exceptional phone support to policyholders, beneficiaries, agents, and internal customers.

You will work closely with our team to ensure that all customer inquiries are handled efficiently and effectively, resulting in high levels of customer satisfaction.

Main Responsibilities:
  1. Provide phone support to policyholders, beneficiaries, agents, and internal customers.
  2. Handle customer inquiries and resolve any issues or concerns.
  3. Collaborate with other teams to ensure seamless customer service.
Requirements:
  1. A minimum of 1 year of experience in a customer-facing role.
  2. Excellent communication and interpersonal skills.
  3. Ability to work in a fast-paced environment.