Junior IT Support Specialist

1 week ago


Quezon City, National Capital Region, Philippines Sourcefit DR Full time

Job Title: Junior IT Support Specialist

Job Summary:

We are seeking a motivated and enthusiastic Junior IT Support Specialist to join our support team. The successful candidate will be responsible for providing high-quality technical support to our clients, collaborating with internal teams, and driving process improvements.

About Sourcefit DR:

As a leading provider of software support services, we emphasize delivering exceptional results, exceeding client expectations, and fostering a culture of innovation and collaboration.

Key Responsibilities:

  • Assist in responding to and resolving technical queries from clients
  • Collaborate with internal teams to identify and implement process improvements
  • Document and track incidents to ensure seamless resolution
  • Participate in training and professional development programs

Requirements:

  • Diploma in Computer Science or related field
  • Minimum 6 months of experience in an IT-related role
  • Strong knowledge of basic computer hardware, software applications, and networking fundamentals
  • Excellent communication and teamwork skills
  • Ability to learn quickly and adapt to changing priorities

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