Senior Customer Service Representative

2 days ago


Ayala Alabang, National Capital Region, Philippines Neksjob Philippines Full time
About Neksjob Philippines

At Neksjob Philippines, we are dedicated to providing exceptional customer service experiences that exceed our clients' expectations.

Job Summary

We are seeking a highly skilled and motivated Senior Customer Service Representative to join our team. As a key member of our sales and marketing efforts, you will play a critical role in driving business growth through excellent customer engagement and support.

Responsibilities
  • Customer Engagement: Respond to customer inquiries in a timely and professional manner, addressing their concerns and resolving issues efficiently.
  • Product Knowledge: Stay up-to-date on our products and services, using this knowledge to provide accurate information and make informed recommendations to customers.
  • Account Management: Maintain accurate records of customer interactions, ensuring seamless communication and follow-up as needed.
Requirements
  • Education: High school graduate or equivalent required.
  • Experience: At least 1 year of experience in BPO industry.
  • Skills: Excellent communication skills in English, with the ability to work effectively in a fast-paced environment.
What We Offer
  • Competitive Salary: A very competitive salary package that rewards your hard work and dedication.
  • Benefits: Comprehensive benefits package, including best-in-class health insurance for you and your dependents, paid leaves, and opportunities for career advancement.
About You

We are looking for an individual who is passionate about delivering exceptional customer service, with a strong track record of success in similar roles. If you have what it takes to excel in this position, please apply today.



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