Customer Service Representative

1 week ago


Ayala Alabang, National Capital Region, Philippines Neksjob Philippines Full time
Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Philippines. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and promoting our banking and credit services.

Key Responsibilities:

  • Process customer information and open accounts and savings plans
  • Answer customer enquiries and resolve problems or discrepancies concerning their accounts
  • Inform customers of available banking products and services to address their needs

Requirements:

  • 2nd year College completed or K12 graduate
  • At least 6 months of Credit Card/Banking or services role (BPO or non BPO)
  • At least 1 year Call Center Experience


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