Customer Experience Champion
1 day ago
Job Summary:
The Customer Experience Champion - Postpaid Operations will be responsible for driving customer satisfaction and revenue growth through effective postpaid account management and service delivery.
Key Responsibilities:
- Manage postpaid customer accounts to ensure timely and accurate resolution of customer inquiries and issues
- Collaborate with internal stakeholders to identify and implement process improvements that drive customer satisfaction and revenue growth
Requirements:
- At least 6 months experience in BPO or a related field
- High school graduate (old curriculum) or SHS graduate
- Willingness to work onsite
What We Offer:
- Competitive salary of $25,000 per year
- Performance-based bonuses
- Comprehensive benefits package including health, dental, and retirement plans
- Opportunities for professional development and career advancement
- A dynamic and supportive work environment
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