Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at our Laguna site. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.
Key Responsibilities
- Answer incoming calls from customers in a timely and professional manner.
- Sort out customers' inquiries or requests and ensure they are managed in an appropriate and timely manner.
- Develop, organize, and maintain accurate files to ensure seamless customer service.
- Deliver a high caliber of service in a friendly, confident, and informed manner.
Requirements
- At least HS or SHS Graduate.
- With at least 6 months BPO Experience.
- Excellent English communication skills.
- Excellent customer service, problem-solving, and multitasking skills.
- Superb computer skills.
- Willing to work on site.
Why Choose Us?
- Paid training.
- Competitive salary plus allowances.
- Monthly performance incentives.
- Leave Credits.
- Insurance Coverage.
- HMO.
- Career development and advancement opportunities.
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