
Optimization Expert
3 days ago
Elevate and evolve operations in a global technology company. As an Operational Excellence Specialist, you'll transform complexity into clarity, build scalable processes, and drive structured improvement.
Main Responsibilities- Process Enhancement
- Identify, assess, optimize, and document core business processes to increase efficiency, velocity, scalability, and quality across teams.
- Establish a culture of continuous improvement through effective mechanisms like training, coaching, and post-mortem facilitation.
- Operational Frameworks
- Design and implement simple, structured frameworks that enable teams to work consistently, efficiently, and with clarity.
- Ensure frameworks remain relevant through regular review and iteration.
- Audit & Compliance Support
- Support internal and external audits by ensuring processes are properly documented, implemented, and monitored.
- Performance Tracking & Reporting
- Monitor and report on company-wide KPIs using dashboards and data insights to evaluate the impact of process improvements.
- Change and Project Management
- Participate in change initiatives, including stakeholder coordination, project management, requirements analysis, design, etc.
- Bachelor's degree in Business Administration, Operations, Engineering, or Science.
- 3–5 years of experience in operational excellence, process improvement, or similar roles, preferably within the IT or software industry.
- Hands-on experience with lean methodologies and tools (e.g., A3, Root Cause Analysis, Dynamic Work Design, Toyota Production System).
- Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders.
- Proven ability to simplify complex workflows and design efficient, scalable solutions.
- Excellent written and verbal communication skills.
- High attention to detail with a continuous improvement mindset.
- Certification in Lean, Six Sigma, or Agile methodologies.
- Familiarity with project management practices and tools.
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