Customer Experience Liaison

2 days ago


Taguig, National Capital Region, Philippines beBeeCustomerService Full time ₱350,000 - ₱550,000
Customer Service Representative Job Description

As a key member of our team, you will be responsible for delivering exceptional customer service through various communication channels. This role requires a high level of passion and commitment to ensuring every interaction is memorable.

Key Responsibilities:
  • Address customer inquiries via email, phone, live chat, or social media platforms.
  • Provide assistance with orders, shipping, product details, and returns in a timely and professional manner.
  • Develop thoughtful responses that consistently meet our service standards.
Requirements:
  • Proficiency in written and verbal English language skills.
  • At least 1 year of experience in customer-facing roles.
  • Technical expertise with tools like Gorgias, Zendesk, or Shopify is an asset.
  • Excellent problem-solving and interpersonal communication skills.
  • Adept at adapting to changing situations and thinking creatively.
Tech Specifications:
  • Persoanlly owned PC or laptop with i5 processor or equivalent specifications.
  • Minimum internet speed of 15 Mbps for both upload and download.

This position is an entry-level opportunity for growth and career advancement. If you are motivated to succeed in this field, we encourage you to apply now.



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